Sexpoint Returns Policy and Product Guarantee


Products must be unopened/unused/unworn and have packaging/tags intact.


To return a product to us, fill in our returns form then follow the instructions you'll receive by email.


Please note that we do not offer exchanges.


All purchases are covered by our 90 day product guarantee. If anything goes wrong with your product, we'll replace it for up to 90 days after purchase.


How to return an item from the UK


  • Contact us to request the UK returns form then follow the instructions.
  • Package your return securely. Include as much original packaging as possible.
  • Take it to the post office and ask for a certificate of posting.
  • Your return will be processed and a replacement or a refund will be issued.